FAQs

Product Information

What is the difference between different silver materials on a flute?

Altus Flutes offers four silver materials in our product line - Sterling Silver (.925), Altus SilverTM (.946), Britannia Silver (.958), and Pure Silver (.997). Click Here to learn more about the characteristics and qualities of each of these metals.

How do I customize my Altus flute?

Customization options vary from model to model. Please visit the Specs tab on your flute's product page in order to see the availability for that particular model.  You can also visit our Options page to see a brief description of every customization or option available in the Altus line of flutes.

Do you need help choosing which flute is best for you? Visit the Find Your Flute page to discover our various models of flutes. 

Warranty Information

How do I get warranty service for my Altus flute?

Please fill out our Contact Form or visit your Local Altus Dealer to file a warranty service claim.

Want peace of mind? You can Register your flute now so you will be covered!

I had a part break, what do I do?

Please contact your local authorized Altus Dealer or fill out our Contact Form to file a warranty service claim.

Where to buy

Can I buy directly from Altus?

You can only purchase Altus through an authorized Altus dealer.

How can I find a retailer near me?

Click Here to find an authorized Altus dealer in the USA.

Artist Sponsorships

Who is on your artist roster?

For a complete list of Altus artists in the USA, Click Here.

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